Ecobee4 Review

We were impressed with how seamlessly the Alexa service was integrated into this new model. The Ecobee4 is only slightly larger than the previous model with a similar design but adds the necessary speaker and LED for the Alexa service. This model is also a little easier to use but relatively unchanged from the earlier model. In addition to the seamless integration of Alexa, the built-in speaker isn't half bad — while it is by no means surround sound, it's more than capable of filling the room with reasonable quality tunes.

Ease of Use

The Ecobee4 scored well.

After installation — covered in more detail below — the Ecobee4 is exceptionally easy to set up, with a helpful and informative series of prompts that guide you through the entire process.

However, it wasn't the easiest to set the schedule, as temperature and time are still decoupled. You can set the schedule for your “Comfort Zones” but then need to adjust the actual temperature of each zone in a separate menu. It was about average to set the time and date manually, though it will automatically adjust them after you set up the WiFi connection.

It was about the same level of difficulty as the previous Ecobee3 to adjust more advanced settings, requiring you to dig through some submenus. It was reasonably easy to see the display, with white text on a black background — definitely not as clear as the Nest from across the room though.

We did like that you can customize maintenance reminders to have the Ecobee4 remind you to do things like changing the air filters or other tasks for your HVAC system. We also liked that you have plenty of options when setting the product to hold a temperature, allowing you to set it for 2 or 4 hours, until the next scheduled slot, until manually adjusted, or until a time you set.

In addition to adjusting the temperature on the thermostat, you can also use the voice commands to adjust it from across the room.

Some common commands are “Alexa, turn off cooling” or “Alexa, what is the temperature?”.

Install & Support

For our first test, we sent an email stating that we had just moved into a house and the previous tenants had stolen the thermostat, leaving only bare wires exposed. Just as before, we received a response within a day. The support staff was willing to walk us through solving the issue correctly and quickly—an improvement over simply referring us to a professional installer.

This product lacks a quick start guide, but it includes a detailed manual for both simple installation and installation using the power extender kit. This supplied kit is for those who lack a dedicated “C” wire — usually the case for older homes.

The app features helpful videos to guide you through the installation process. The backing plate features a built-in level, a surprisingly helpful addition that makes installation a breeze.

This model is also very easy to pair with your mobile device — simply download the companion app and follow the prompts to get the pairing code.

Remote Access

The app is relatively easy to use — slightly easier than the device itself — but you are limited to the settings that can be adjusted remotely. It was the identical method to set a schedule, with the temperature of the “Comfort Zones” set separately than the schedule.

It was mediocre to adjust the temperature, as you only have a window of plus or minus 10° from the current temperature. However, we found the touchscreen on mobile devices to be more responsive than the thermostat, giving you more control over the slider when you adjust the temperature.

Accuracy

The Ecobee4 earned a 5 out of 10 — similar to the Ecobee3 — usually within a degree or so of the control thermometer.

Value

This thermostat is a little pricey for a value option. However, if you are already planning on purchasing an Amazon Alexa device, then this may be a good option.

Conclusion

While the Ecobee4 did expand greatly in the smart home areas from the earlier models, the majority of the thermostat aspects — including the things we weren't particularly impressed with — remained the same. This is a good pick if you are looking to add Alexa to you smart home in a seamless way, otherwise, you may be better served by a different model.