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Bose QuietComfort Earbuds Review

These great-sounding earbuds have great potential but lack the refinement needed for an enjoyable experience
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Bose QuietComfort Earbuds Review
Credit: Natalie Kafader
Price:  $179 List
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Manufacturer:   Bose
Genaveve Bradshaw
By Genaveve Bradshaw ⋅ Senior Review Analyst  ⋅  November 16, 2024
Contributions From: Graham Faulknor & Clark Tate
66
OVERALL
SCORE


RANKED
#14 of 29
  • Sound Quality - 40% 7.9
  • User Experience - 20% 3.4
  • Noise Cancellation - 15% 7.1
  • Battery Life - 15% 6.6
  • Call Quality - 10% 7.2

Our Verdict

The Bose QuietComfort deliver solid audio performance but fall short of other top-rated earbuds, like the Bose QuietComfort Ultras. Their sound quality is enjoyable and impressive, with warm bass tones, vibrant highs, and smooth mids. Unfortunately, a slightly sculpted profile and occasional lack of clarity prevent them from achieving top-tier status. They are powerful, and handle dynamic shifts well, as shown in tracks like “Guilty As Sin” by Taylor Swift. Like most Bose models, their active noise cancellation is excellent, but their soundstage doesn't achieve the immersive cinematic quality of higher-tier models. And we can't forgive their connectivity issues. A bulky design that barely fits smaller ears doesn't help. For a more refined sound and less frustrating user experience, we recommend checking out the Bose QuietComfort II or Bose QuietComfort Ultra. They're worth the extra investment.
REASONS TO BUY
Excellent noise canceling
Remarkable sound
REASONS TO AVOID
Severe connectivity issues
Uncomfortable in small ears
Bulky
Low quality case

Our Analysis and Test Results

As expected, the Bose QuietComfort sound great and offer excellent noise cancellation.

We wore the QuietComfort around for weeks and stress tested them in the lab
Credit: Natalie Kafader

Sound Quality


After listening anextensive, genre-spanning playlist on repeat, our audio experts declared the Bose QuietComfort sound great but not excellent. Higher-tier Bose products are decidedly better, but you can only really tell that in close comparison.


Bose excel in creating a cinematic listening experience — drama, intrigue, it's all there. The bass is boosted, the trebles sparkle, and the mids are a solid bridge between the two. But the shine is a smidge duller. The factory EQ feels slightly off, resulting in sound that can feel overly sculpted and slightly blurred.

It's not the most detailed, precise mix, but it is fun. “F-*k a War” by Geto Boys demonstrates their playfully dramatic personality. The demanding bassline grabs your attention while warm vocals and crisp percussion samples add polish. The chorus sounds more excited than shrill at the 2:41 mark and practically demands that you dance.

Sound Quality Ratings
ProductBassMid-RangeTreble
Best8.79.08.7
Bose QuietComfort8.37.78.1
Average6.87.36.9
Worst2.03.53.0

Bass-heavy EDM sounds especially good. The thumping bass in “The Business” by Tiesto at 0:39 is a solid example. The low frequencies are warm, rich, and powerful, though a bit heavy-handed at times. While they occasionally lack definition, the bass is generally controlled, making for an engaging listening experience.

The highs are clean, vibrant, and exciting, adding a bit of sparkle to the bass and mid frequencies. While they are pleasant and reliable, never sounding harsh or sharp, they lack some detail and clarity, preventing them from reaching top-tier precision. They feel slightly compressed and could benefit from more prominence in the mix to truly shine.

Take “Guilty As Sin” by Taylor Swift, the chorus that follows the bridge at 3:14 is a standout moment, bursting in with a dynamic, sparkling, and powerful energy. The percussion delivers a hearty punch, while Swift's layered vocals add an ethereal quality. The earbuds handle these dynamic shifts skillfully, maintaining power without tipping into harsh or tinny territory. There's no need to adjust the volume.

There's no denying the signature cinematic sound of a pair of Bose.
Credit: Natalie Kafader

These earbuds are also powerful. They reach normal listening levels a few clicks above silence. They maintain their sound quality across volume levels, delivering impressive bass lines with minimal distortion, offering a loud and full sound.

Soundstage


The soundstage of a pair of earbuds describes the sense of depth and spatial awareness they create. Our testers are split over how well the QuietComfort accomplishes this, but agree it's pretty good.

Soundstage Ratings
ProductSoundstage Rating
Best10.0
Bose QuietComfort8.7
Average7.3
Worst3.0

They build a relatively broad soundstage, with enough stereo spread to pinpoint each instrument and vocal note in space. However, while some find the soundstage impressively immersive, the other half experience it as relatively narrow and more compressed, pointing to Led Zeppelin's “Kashmir” as a missed opportunity to capture a dramatic orchestral experience.

The impressed half felt classic hip-hop tracks like “Public Enemy No. 1” by Public Enemy soar, sounding powerful while building a swirling soundscape. And, despite the big sound, details like the soft sneeze at the end of “The Little Shepherd” by Debussy are still audible, offering much-appreciated realism. They aren't as cinematic as the Bose QuietComfort Ultras.

After listening, we took the QuietComfort to the lab to measure its frequency response.
Credit: Natalie Kafader

We also used our Brüel & Kjaer Type 5128 Head Simulator and SoundCheck software to support our impressions.


We mapped the frequency response of the QuietComfort, and compared it to our GearLab House Curve.

bose quietcomfort earbuds - the quietcomfort sound great, especially for the price.
The QuietComfort sound great, especially for the price.
Credit: Natalie Kafader

The result tracks the house curve nicely, with a slight elevation, or emphasis, in the low mid-ranges and a few underemphasized areas in the treble ranges. This explains the slight lack of shine in the higher registers.

bose quietcomfort earbuds - the quietcomfort are big. they're supposed to slide into your ear...
The QuietComfort are big. They're supposed to slide into your ear vertically before twisting into a horizontal position. Smaller ears don't always have room.
Credit: Natalie Kafader

Comfort and Fit


The large size of these earbuds limits their comfort despite a pleasant and ergonomic design. Smaller-eared testers found them wildly uncomfortable, and several of our female testers couldn't wear them as prescribed. A few testers' ears weren't large enough for the design, and even large ears sometimes had difficulty.

bose quietcomfort earbuds - folks with larger ears might find the quietcomfort pretty...
Folks with larger ears might find the QuietComfort pretty comfortable. The rest had trouble wearing them.
Credit: Natalie Kafader

Three silicone ear tips and three silicone wing sizes can't help with small ears. If the buds fit, the wing can twist, interrupting the seal. Most testers adapted well enough to enjoy them for short periods, but they are undoubtedly best for larger ears. They often feel heavy, stick out of the ear, and create a cabin pressure feel.

Because they wedge into your ear, the QuietComfort feel stable, even if they don't fit well.
Credit: Natalie Kafader

Stability


The QuietComfort feel stable, even in smaller ears — sometimes a little too stable. During sweaty workouts, they feel suctioned into the ear. Larger ears experienced fewer stability issues.

Noise Cancellation


Bose consistently offers the most stunning noise cancellation technology. You can barely hear yourself typing, and coworker chatter falls away, leaving you isolated in your buds


Earbuds lower the impact of surrounding sounds by physically blocking sounds, working best for higher frequencies, and actively canceling out lower-frequency sounds. We tested using the Brüel & Kjaer Type 5128 Head Simulator and SoundCheck software.We played cafe sounds with and without the ANC activated.

In true Bose form, the QuietComfort offer effective noise isolation.
Credit: Natalie Kafader

Sealing your ears with the buds can quiet a room, while the ANC turns down more distracting noise.


The QuietComfort reduces all background sounds by at least 10 decibels. In all but the highest and lowest ranges, it can lower them between 20 and over 40 decibels. It's a pretty good result, though it isn't as strong below 100 Hz. Both of Bose's bigger brothers have an edge on ANC over these buds.

bose quietcomfort earbuds - the bose app is lacking compared to previous versions.
The Bose app is lacking compared to previous versions.
Credit: Natalie Kafader

Ease of Use


We tried every feature, connected to multiple devices. These buds received one of the lowest scores due to connectivity issues.

User Experience Ratings
ProductComfortStabilityCustomization
Best10.010.07.5
Average7.17.15.6
Bose QuietComfort6.06.04.0
Worst5.04.00.0

Even the case feels cheap, just a hollowed-out hull without the easy-to-use buttons on other versions. It's bulky and hard to fit in a pocket.

You can make adjustments in the Bose app, but it's clunky.
Credit: Natalie Kafader

App Features


The app is significantly different from previous versions. It's much simpler, in a bad way. While the layout is clean, it offers few adjustments, and the instructions are hard to find and the Bose's links sometimes route you to instructions for a different model.

It offers EQ adjustments, including presets and fully customizable sliders, but nothing is intuitive. Even adjusting how the touch controls function is extraordinarily frustrating.

Connectivity


The Bose Quiet Comfort connectivity is bad. Connecting them to multiple devices, like your phone and laptop, results in random switching based on proximity. We've had issues with other Bose buds, but not this bad. They even randomly disconnected from our Brüel & Kjaer Type 5128 Head Simulator, making testing more challenging. It was equally bad with Apple and Android devices, and the worst we've ever experienced during testing.

bose quietcomfort earbuds - we tested battery life in the lab, but they kept disconnecting, so...
We tested battery life in the lab, but they kept disconnecting, so we wore them for 9 hours.
Credit: Natalie Kafader

Battery Life


The QuietComfort battery lasted 9 hours, which is longer than Bose's claim of 8.5 hours. We tested them at a 75% volume level without the ANC feature. Using ANC will result in shorter runtimes.


The case holds 2.5 charges. Be careful putting buds back in the case, as the silicone wings can interfere with the charging pins. There's nothing more frustrating than dead earbuds because they failed to engage. Bose claims the case charges wirelessly, but we couldn't get it to work. It takes at least 20 minutes to get another entertainment round, buying you 3 hours. This isn't as quick as some competitors but it buys you more time to listen.

Call Quality


We primarily test the earbuds' microphone and its ability to isolate voices from background sounds. We use male and female voices reading a script and our Brüel & Kjaer Type 5128 Head Simulator. Then we make calls in a silent room and play office or subway sounds in the background.

Call Quality Ratings
ProductSubwayOfficeBaseline
Best9.09.09.0
Bose QuietComfort5.59.08.5
Average6.57.47.8
Worst1.02.02.0

SoundCheck software helped us analyze the results. The earbud microphones struggle to isolate and translate voices above the background sounds.

It can be hard to hear every word with the Bose with competing subway sounds.
Credit: Natalie Kafader

With the jarring subway sounds, the microphone doesn't clearly transmit every word. It particularly struggles with the lower male tones. The volume cuts in and out as he speaks. The same is true for the female voice, though less obvious.

Office noises fall away for the Bose call quality, but the volume levels are inconsistent.
Credit: Natalie Kafader

The QuietComfort fare better in an office environment, where background noises are eliminated. The man's voice varies somewhat in volume, but both voices are easy to understand.

The QuietComfort's microphone is adequate in a quiet room.

In a quiet room, both voices can be heard clearly, but a few words are hard to hear when the male voice is speaking.

bose quietcomfort earbuds - the quietcomfort would offer an excellent value with a few...
The QuietComfort would offer an excellent value with a few refinements.
Credit: Natalie Kafader

Should You Buy the Bose QuietComfort?


They sound great and are comfy enough if you have larger ears. However, the connectivity issues will drive you bonkers. The price may be enticing, but we don't recommend these earbuds.

What Other Earbuds Should You Consider?


If you're determined to benefit from Bose's excellent sound quality and noise cancellation, we'd recommend checking out the Bose QuietComfort II or Bose QuietComfort Ultra. They do cost more and their runtime is a bit shorter, but the less annoying user experience and improved all-around performance is well worth. The Samsung Galaxy Buds3 Pro are also worth a look, especially if they're on sale. They don't sound quite as good but are far easier to use.

Compare to Similar Products

 
Awards  Editors' Choice Award
Best for Android Users
Best Buy Award
Best Mid-Range
Editors' Choice Award
Best Wired
Best Buy Award
Best Buy
Price $179 List
$179.00 at Amazon
$229 List
$209.00 at Amazon
$149 List
$129.00 at Amazon
$24 List
$21.59 at Amazon
$90 List
$79.99 at Amazon
Overall Score Sort Icon
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Star Rating
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Bottom Line Impressive sound and noise canceling shows promise, but they lack the polish to earn a recommendationWith excellent sound quality and a comfortable fit, these earbuds are great for Android users, but iOS users might want to look elsewhereImpressive sound and solid user experience, less impressive battery lifeTrades wireless ease for great sound, comfort, and a pleasantly low priceDependable audio and the full suite of high-end features at a price that won't break the bank
Rating Categories Bose QuietComfort E... Google Pixel Buds P... Nothing Ear Wireless Linsoul KZ ZSN Pro X EarFun Air Pro 4
Sound Quality (40%)
7.9
8.0
7.4
7.3
7.1
User Experience (20%)
3.4
7.8
8.0
4.6
7.6
Noise Cancellation (15%)
7.1
7.0
6.4
5.2
6.3
Battery Life (15%)
6.6
7.1
5.9
10.0
6.0
Call Quality (10%)
7.2
7.3
7.8
9.0
4.8
Specifications Bose QuietComfort E... Google Pixel Buds P... Nothing Ear Wireless Linsoul KZ ZSN Pro X EarFun Air Pro 4
Measured Battery Life 9.0 hr 10.0 hr 7.7 hr N/A 7.8 hr
Earbud Location Tracking No Yes No, earbuds can emit a sound but no true location tracking No No, earbuds can emit a sound but no true location tracking
Active Noise Cancelling Yes Yes Yes No Yes
Waterproofing IPX4 IP54 IP54 N/A IPX5
Transparency Mode Yes Yes Yes No Yes
Measured Weight 0.20 oz 0.17 oz 0.17 oz 1.06 oz 0.18 oz
Quick Charging 3 min 3 min 1 min N/A 5 min
Charges Per Case 2.5 3 5 N/A 4
Claimed Battery Life 8.5 hrs 12.0 hrs 8.5 hrs N/A 11.0 hrs
Charging Carrying Case Yes Yes Yes N/A Yes
Tested Wireless Charging Option Yes Yes Yes No Yes
Multipoint Yes Yes Yes No Yes
In-ear Detection Yes Yes Yes No Yes
Ear Tips Sizes 3 sizes, plus 3 wings 4 sizes 3 sizes 4 sizes 5 sizes

Genaveve Bradshaw, Graham Faulknor, and Clark Tate