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JBL Tune 720 BT Review

Disappointingly, one of the few wireless headphones that don't offer ANC
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JBL Tune 720 BT Review (Though they have their limitations, we were surprised by their passive noise-cancellation ability, especially with the...)
Though they have their limitations, we were surprised by their passive noise-cancellation ability, especially with the volume turned up.
Credit: Matt Lighthart
Price:  $90 List
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Manufacturer:   JBL
Rachael Lamore
By Rachael Lamore ⋅ Senior Review Analyst  ⋅  August 1, 2025
38
OVERALL
SCORE


RANKED
#15 of 16
  • Sound Quality - 35% 4.3
  • Comfort - 25% 2.0
  • Noise Cancellation - 20% 2.4
  • Call Quality - 10% 8.2
  • App & Controls - 10% 5.4

Our Verdict

We were excited to try the JBL Tune 720 BT to see how well they stacked up against the competition. What we found was a bit of a mixed bag. While their sound quality is decent for the price, they fall short in a few key areas, like comfort and customization. Throughout testing, we disliked wearing them for more than 3 hours at a time, and their lack of noise-cancelling ability makes them disadvantaged when compared to most other wireless headphones on the market. Ultimately, we weren't blown away.
REASONS TO BUY
Exceptional battery
Affordable
REASONS TO AVOID
Lacks features
No ANC
Small ear cups

Our Analysis and Test Results

JBL is well-established in the audio industry, known for its audio innovations and decades of experience in producing consumer, industry, and automotive audio equipment.

jbl tune 720 bt - we tested every single aspect of these headphones to save you from...
We tested every single aspect of these headphones to save you from having to try out all of your options.
Credit: Matt Lighthart

Sound Quality


The JBL Tune 720 BT delivers a generally well-balanced sound profile with no particular frequency range overpowering the rest of the mix. The headphones sound much quieter than most competitors, and we had to turn them up a lot to get them loud enough for comfortable listening. Thankfully, they maintain a consistent quality at various listening volumes, with no distortion at higher volumes, which can tend to happen when you pump up the volume. The overall sound profile is solid for the price.

Sound Quality Ratings
ProductBassMid-RangeTreble
Best9.59.48.8
Average77.26.4
JBL Tune 720 BT4.06.32.5
Worst4.34.02.5

When it comes to low-end (0hz to 500hz) frequencies, the Tune 720 BT performed well. The bass offers adequate power, with a hefty punch that enhances most genres, aside from treble-heavy classical, folk, and jazz. The bass is powerful and never bloated or distracting, which was a common complaint with many other JBL headphones and earbuds. Songs such as “Didn't I” by Kelly Clarkson and “Night Garden” by BENEE showed off the headphones' ability to deliver a strong bass presence. We enjoyed listening to synth-pop and newer alternative music with these.

Midrange (500hz to 2kHz) is where these headphones shine. We were pleasantly surprised by the quality of the mids, offering lovely depth and development without being overshadowed by the lows or highs. Tracks like “Tacoma” by Caitlyn Smith and “Bottle Green” by Theo Lawrence sound vibrant and engaging, making these a great choice for listeners who enjoy vocal-driven music or acoustic genres. The mids provide overall warmth and clarity, giving instruments and voices room to breathe. The price-to-performance here is notable, as these scored as well as here as many of the high-end headphones in our lineup.

jbl tune 720 bt - we used a curated playlist designed to push the limits of each...
We used a curated playlist designed to push the limits of each headphone in our lineup to provide you with critical listening analysis.
Credit: Matt Lighthart

The treble (2kHz+) performance doesn't quite match the quality of the midrange. The highs have a full presence, but the upper highs can sometimes feel slightly harsh or overemphasized. This is particularly noticeable in songs like “Hurtin' (On the Bottle)” by Margo Price, where the treble becomes fatiguing after extended listening. Although they provide enough detail to appreciate most genres, treble-heavy tracks can highlight this limitation.

The Tune offers a well-balanced sound profile that excels in the midrange, making it a strong choice for casual listeners who enjoy vocal-centric or acoustic music. Their exciting yet reserved low-end makes synth-heavy genres fun without feeling boomy or overpowering. However, if you're seeking headphones with more treble clarity, you may want to explore other options. Still, for the price, the 720 BT delivers commendable performance across the frequency spectrum.


We assessed the Tune 720 BT's frequency response curve and compared it to our custom GearLab House Curve to gauge how well it aligns with what we consider ideal.

Our state-of-the-art audio lab allows us to measure and record the frequency response data of each headphone in our lineup.
Credit: Matt Lighthart

While they deviate slightly from our house curve, particularly in the highs, they still deliver a balanced performance that should satisfy most casual listeners. The bass and midrange sit comfortably close to our curve, providing a pleasant listening experience across various genres, though audiophiles and critical listeners will yearn for more precision and depth, especially in the high-end frequencies.

jbl tune 720 bt - we were impressed with the sound of these budget headphones!
We were impressed with the sound of these budget headphones!
Credit: Matt Lighthart

Soundstage


Soundstage refers to the spatial dimension that gives the impression that instruments are all around you. At a live performance, you might perceive the guitar on the left, vocals in the center, and bass to the right or behind the rest of the band. This spatial separation adds depth and realism, though it can be challenging to reproduce in headphones.

Soundstage Ratings
ProductExpert ear Soundstage Score
Best9.5
Average6.8
JBL Tune 720 BT4.3
Worst3.0

The Tune 720 BT doesn't offer a vast soundstage but performs adequately. Instruments are separated well enough, and there's no sense of the sound collapsing. That said, the presentation feels contained within the headphones, lacking the expansive depth of higher-end models. While not the most immersive, it provides enough clarity and space to let tracks breathe.

jbl tune 720 bt - we were impressed with both what we saw and heard during our sound...
We were impressed with both what we saw and heard during our sound quality testing for such a budget pair of headphones.
Credit: Matt Lighthart

Overall, these have solid price-to-performance. Budget-focused listeners of pop, rap, EDM, and some midrange-heavy genres won't be disappointed with these.

How well your headphones fit makes a huge impact on background noise reduction. To get the most out of ANC, ensure you have a proper seal around your ears.
Credit: Matt Lighthart

Comfort and Fit


The Tune 720 are not comfortable. But their lighter weight of only 221 grams and lower clamping force make them more comfortable than their more premium sibling. Their ear cups are smaller (52mm by 38mm) than those of their less comfortable sibling, and the headband discomfort increases with time. We measured their average comfortable listening time at around 3 hours. The lightweight design makes them less prone to falling off during activities, and they are pretty stable for stretching, yoga, walking, etc.

jbl tune 720 bt - we were surprised by the  passive noise-cancellation ability of the...
We were surprised by the passive noise-cancellation ability of the Tune 720.
Credit: Matt Lighthart

Noise Cancellation


The Tune 720 BT does not have noise cancellation (ANC), which is disappointing as many competitors at this price do.


Here, you can listen to how these headphones sound in a cafe and on the subway.
Credit: Matt Lighthart

They offer decent passive noise cancellation, with background noise becoming noticeably muffled. Low-end frequencies, like thuds and the low hum of plane engines or AC compressors, get through easily. Mids and highs are more subdued, making them decently effective at abating more constant hisses and whirring of things like fans and keyboard taps.


We couldn't hear our typing or the chatter of coworkers around us. However, we had these headphones at a higher volume than usual, and this louder volume likely affected our ability to perceive outside noise.

jbl tune 720 bt - for small-eared jbl lovers, these offer better price-to-performance...
For small-eared JBL lovers, these offer better price-to-performance than their premium sibling, the 770NC.
Credit: Matt Lighthart

Ease of Use


The Tune 720 BT offers okay ease of use, but some key problems impact its performance.

User Experience Ratings
ProductComfortControlsCustomization
Best10.08.58
Average7.67.96.8
JBL Tune 720 BT6.07.56
Worst4.06.05

Customization


These headphones have the same robustly customizable EQ as other JBL headphones we've tested. The in-app EQ presets offer a nice range of options if you don't know exactly what you want to dial in on the fully adjustable EQ map. They also boast Voice Aware, which helps control how much of your voice you hear during calls. They have button-based controls, and while effective, they are similar in shape, size, and distances apart, making them prone to accidental pressing.

We were impressed with how customizable these were for such a budget pair of headphones.
Credit: Matt Lighthart

These don't have the premium hearing test feature that some contenders include. This feature scans your hearing to help you choose the ideal EQ process.

These had a measured maximum connectivity distance of about 128 feet.
Credit: Matt Lighthart

Connectivity


These have multipoint connectivity, connecting two Bluetooth devices simultaneously. We found them much easier to connect than their premium sibling. They're faster to set up on Android than Apple devices, but pair with both without issues. They also seem to stay connected to both devices instead of dropping the connection and reconnecting, which we witnessed in some competitors.

The best of any wireless headphones that we tested, these had a whopping 75 hours of battery life. However, their poor comfort detracts from the impact of this metric.
Credit: Matt Lighthart

Battery


The Tune 720 BT had one of the best battery performances in the lineup, delivering a whopping 75 hours of continuous playback before requiring a charge.


These headphones lack the always-on microphones and computation that most of their noise-cancelling competitors provide. This battery life is a lovely convenience, but their poor comfort means you aren't likely to need the extended life.

Call Quality


The Tune 720 BT has one of the best call quality scores. It is perplexing, considering most competitors have a computer chip to control the microphones to create clearer calls.


These have no bells and whistles, yet baseline call quality is crisp and clear, and stress testing was impressive.

This is what their call quality sounds like in an office setting.
Credit: Matt Lighthart

Baseline audio in a quiet room is loud, clear, and pleasant. Lower-pitched voices did great in a simulated office setting and during our subway test. High-pitched voices weren't quite as isolated and clear, but they were still clear and easy to understand.

Here's what their call quality sounds like on the subway.
Credit: Matt Lighthart

Ultimately, whatever JBL is doing to get their headphone call quality to sound this good should be duplicated by other manufacturers, because their results are impressive with far less technology packed inside.

Overall, these sounded remarkably good in any environment we tested them in, outperforming premium competitors at 5x the price.
Credit: Matt Lighthart

If you primarily make phone calls with headphones on, these headphones are unbeatable for the price.

jbl tune 720 bt - ultimately, the mixed results of these headphones make them...
Ultimately, the mixed results of these headphones make them recommendable to a very niche audience.
Credit: Matt Lighthart

Should You Buy the JBL 720 BT?


The Tune 720 BT is a bit of a strange offering. They don't have common features like noise cancellation, despite costing as much as headphones that do. However, if you have a smaller head and ears, make lots of calls, love pop, rap, EDM, and vocal-heavy music, and want extended battery life, your prayers have been answered. This is a specific and maybe even non-existent niche, meaning we don't recommend these for most listeners. Though if you're dead-set on JBL, we do think these offer a better all-around package than their more premium sibling.

What Other Headphones Should You Consider?


For about the same price, we like the Android-friendly 1More SonoFlow. 1More is a lesser-known brand that delivers a richer, more balanced sound with a slightly wider soundstage. While there are occasional connection issues, once connected, they're remarkably comfortable and stable for the price. If you're willing to spend more, the Bose QuietComfort offers outstanding noise cancellation, solid sound quality, and all-day comfort, though their 22-hour battery life falls short.

Side-by-Side Comparison
Compare JBL Tune 720 BT versus top competing products:
Or, compare up to 5 products side-by-side here.
Rachael Lamore, Genaveve Bradshaw, and Alex Hocevar-Smith


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