Our Verdict
Our Analysis and Test Results
Our Sony WHCH520 Headphones Experience
The Sony WHCH520 are a low-end Sony headphone, and they look and feel like it. They don't include a carry case or even a cheap drawstring bag, and they only include a charging cord, but no audio cable. So much is lacking that it makes us feel like the price is mainly for the Sony name, rather than a product worth the price. There is no transparency mode, no active noise cancellation, no playback when the battery dies, and no detection feature to indicate when you're wearing them.
The WHCH520 establishes a reliable Bluetooth 5.2 connection with Apple and Android devices, maintaining a stable connection across a remarkable 165-foot range in an unobstructed outdoor environment. The Multipoint feature is easy to use on any operating system and flawlessly switches audio streaming between two connected devices. If you're an Android user, you'll appreciate added frills like Google Fast Pair for frustration-free pairing and Find My Device for locating lost headsets, but it lacks an audio jack.
Generally, we don't love on-ear headphones and find the design increases the potential for ear fatigue and hot spots to form. While the clamping force isn't extreme and they feel okay at first, we could only wear them for a maximum of three hours before needing a break. They also didn't perform well for most activities, and even a slow back stretch resulted in them falling off.
The WHCH520 comes with a useful app for customization, but the lack of active noise cancellation is still a bummer, and there is no hear-through mode, which means we had to remove them to talk to friends. We like the app and think it is well laid out with some helpful equalization adjustments and presets.
Real-world calls with the WHCH520 are impressive and pretty dang clear. The voice volume is precisely where you want it to be, even when calling near traffic or trains. If phone calls and online meetings are a primary goal for using headphones, we think that could be the one use case where these headphones are a potential choice.
The battery life of over 50 hours is noteworthy, and something to praise, but the lack of comfort means it's unlikely anyone is wearing them for longer periods. For us, these headphones lasted for days' worth of use because we didn't wear them much each time. We'd love to see better comfort paired with impressive battery life.
Sound Quality
For an on-ear set, these little headphones pack a great punch. The sound mix is mostly balanced, and the textures have adequate separation. However, it falls short of the average sound quality due to a lack of a fully immersive feel and crisp detailing. That said, we suspect many budget shoppers might find the listening experience enjoyable for an on-ear design with an affordable price.
The WHCH520's greatest quality is its rich bass and warm mids. The bass has a strong presence but doesn't overpower Hip-Hop and EDM tracks like “Panini” by Lil Nas X. Still, bass heads looking for that extra oomph will appreciate the Clear Bass feature, which adds more thump. The mids are full and forward, letting vocals and instruments shine in singer-songwriter tracks like “Let the Good Times Roll” by Harry Nilsson and “I Can't Breathe” by Parker McCollum. The highs are decent but have a darker coloring that sometimes feels a bit dull. On the plus side, they never sound harsh or piercing, even with high-hitting cymbals, violins, and vocalists.
Staggered between the pleasing lows and mids and adequate highs, there is an overall lack of clarity. They offer a decent sound portrait, showing the full picture well, but it is somewhat blurry around the edges. We noticed a slight improvement in the muddiness using the Digital Sound Enhancement Engine (DSEE) in the Sony app, which restored liveliness to low-quality, compressed sound files.
The frequency response of the WHCH520 gives a bird's eye view of the sound signature. Peaks in the bass and lower treble range follow the general shape of our Target Response Curve, indicating that the sound profile appeals to the average listener. However, the treble peak is not as wide as we like, with a drastic dip in the mid-treble range. This confirms our expert listener's impression that some highs recede in the mix and could benefit from extra sparkle.
The mids also lie relatively flat instead of dipping down, which emphasizes the mids, explaining why acoustic and R&B tracks sound particularly delightful. The bass isn't as elevated as our Target Curve, indicating that heavy bass lovers may require more thump than the built-in profile offers.
Soundstage
The 520s provide adequate space to locate instruments, differentiate textures, and feel the difference between a densely layered studio track, an intimate acoustic performance, or a stadium banger.
You won't be transported to a multi-dimensional experience, but it's not terrible for an on-ear design. The smaller earcups don't provide the seal to block external sounds that can overshadow fine musical details. The size limits dimensionality and doesn't allow the music to flow around and dance within your ears like it would in a vast, open space.
Comfort and Fit
The WHCH520 are not comfortable compared to over-ear headphones, but they aren't as uncomfortable as other on-ear models. At a mere 144 grams, the WHCH520 is feather-light and barely noticeable across the head.
The earcups are sufficiently cushy, resting on the ears, but over time, the pressure on the outer pinna of the ear is tiring. The cups are wrapped in a plasticky material that feels cheap and doesn't breathe well, which can lead to sweating. The clamping force is low, so we could wear them for a couple of hours without significant sensitive spots.
Noise Cancellation
The on-ear design of the WHCH520 limits potential passive noise cancellation, and it also doesn't offer active noise cancellation (ANC) technology.
Through passive cancellation (achieved by physically blocking the ear), these Sony headphones block 33 decibels of noise in the treble range, decreasing things like emergency sirens and yelling children.
There's also a subtle 8-decibel attenuation in the mid-range, which lowered nearby conversations to a mumble, reminiscent of adults in Charlie Brown cartoons. Overall, you can expect to be aware of your surroundings.
App and Controls
One of our favorite features of the WHCH520 is the intuitive Sony Headphones Connect app. It has sound profile adjustments to find a blend that best suits your musical tastes. We loved the EQ presets, especially the Clear Bass setting. There's also a five-point manual EQ slider, but it isn't as effective at changing the sound profile as the presets.
The headphones support Sony's 360 Reality Audio and can tailor the sound to your ear shape for an extra cinematic feel. However, spatial audio can only be used in conjunction with compatible streaming services like Amazon Music Unlimited or 360 Reality Live. Plus, with the on-ear design, spatial audio can only do so much.
Controls
The all-button controls are reliable, but it's hard to distinguish them by feel. While not a deal-breaker, wider spacing would have been nice. The headphones support hands-free calling with Google Assistant or Siri, allowing you to respond to emails, call friends, or change your playlist without your phone.
Battery
The WHCH520 has a 51-hour battery life, outlasting most other headphones in our lineup.
While it does not support passive playback when the battery is dead, the manufacturer claims that three minutes of charge provides 1.5 hours of listening. Three hours plugged in will buy you a full charge.
Call Quality
Sony did not compromise on the WHCH520's call quality. With crisp, clear calls, it outperforms most competitors. The WHCH520 features one microphone for voice detection, but it is more than sufficient when combined with Sony's stellar voice isolation technology. In simulated and real-life phone calls from ideal, quiet conditions, the WHCH520 performs well. Noisy environments impact the call quality, but the WHCH520 still performs above average.
In our calls from a booming subway, some background noise seeps through, but our male caller's voice remains loud and clear. Our female caller's voice breaks up slightly, but is still understandable. In an office, the background noise is reduced, though not entirely blocked, and the caller's voice is clear. In phone calls from an ideal quiet environment, the caller's voice has a natural quality that's pleasant.









